Migrating to Gen2 Platforms & New Data Center Rollout

MODX Cloud is performing a systems refresh to improve performance and scalability for customers and to bring new features to Cloud. Every public and private server will be replaced by newer, faster, more scalable, and more capable Gen2 platforms. See our release announcement for more information on the new features of Gen2 platforms.

All Sites Will Move to Gen2 Platforms

All MODX Cloud sites will need to be migrated from legacy platforms to a new Gen2 platform—or deleted if no longer in use, such as old development Clouds or test sites. Each legacy platform will be reclaimed after Phase III (see below). 

Migrating a site is simple, fast, risk-free, and can be done anytime before the servers are reclaimed.

Migration Phases

The Phase I date is when platform migrations begin in earnest with a goal of full migrations within 30 days. During this time, customers will be able to request migrations when convenient to them and will receive emails frequently with progress updates. All sites on legacy platforms will be switched to PHP 7.3 during this Phase.

The Phase II date is when all sites with custom domains will be proactively migrated/proxied to a Gen2 platform, and sites without custom domains will have a final backup preserved and deleted. MODX and Extras upgrades will be performed as needed.

The Phase III (EOL) date is when servers will be powered off and recycled. Any site that has not updated its IP address by this date will not resolve. The sites will resume serving traffic from their new locations as soon as an IP update occurs.

Planned Rollout Schedule

The planned schedule for migrations and decommissioning is in the table below.

These dates are estimated/target dates and may change; please visit this page often for the latest schedules. Private Server customers can inquire about platform refreshes by opening a support ticket.

NOTE: If you want to upgrade to new platforms earlier than scheduled—which makes sense given the improvements outlined in the release announcement—you could, for example, move from London (LON1) to Frankfurt (FRA2). The increased performance more than makes up for a few ms of latency. When a Gen2 platform is deployed in London (LON2), you can migrate back to your original region.

Migration Limitations

Cron tasks and files outside of webroot are not automatically migrated and must be manually moved. Please open a ticket with MODX Cloud support if you need assistance with this.

You can migrate from any location to any Gen2 platform, but you may not move back to legacy platforms. 

How to Migrate a Site

TL;DR … press the “Migrate…” button, to start moving your site to a newer, faster, better platform without downtime, risk, or hassle. 

Migrations for all but large sites usually take just a few minutes. Learn more about how to migrate sites and what to expect in our KB article, or open a ticket for help.