MODX Cloud is refreshing its server platforms to improve performance and scalability for customers and to bring new features to Cloud. Every public platform and private server will be replaced by newer, faster, more scalable, and more capable Gen2 platforms. See our release announcement for more information on the new features of Gen2 platforms.
All Sites Will Move to Gen2 Platforms
All MODX Cloud sites will need to be migrated from legacy platforms to a new Gen2 platform—or archived or deleted if no longer in use, such as old development Clouds or test sites. Each legacy platform will be reclaimed on or after the Phase III dates (see below).
Migrating a site is simple, fast, risk-free, and can be done anytime before the servers are reclaimed.
Migration Phases
The Phase I date is when platform migrations begin with a goal of full migrations within six weeks. Customers may initiate a migration at any time. Sites with custom domains that must be migrated will be highlighted in the website list in the MODX Cloud Dashboard. Sites without custom domains will be converted into Archive Clouds during this phase.
The Phase II date on or after which all sites with custom domains will be proactively migrated, and traffic from the original server to its new location will be forwarded (via proxy). MODX and Extras upgrades will be performed as needed.
The Phase III (EOL) date on or after which servers will be powered off and reclaimed. Any site that has not updated its IP address by this date will not resolve. The sites will resume serving traffic from their new locations as soon as an IP update occurs.
Planned Rollout Schedule
The planned schedule for migrations and decommissioning is in the table below.
Locations |
Platform Type |
Phase I |
Phase II |
Phase III (EOL) |
TX1, TX2 |
legacy |
Nov 4, 2022 |
Feb 1, 2023 |
Feb 20, 2023 |
TX3 |
Gen2 |
n/a |
n/a |
n/a |
WDC1 |
Gen2 |
n/a |
n/a |
n/a |
AMS1, AMS2 |
legacy |
Sept 9, 2022 |
Oct 12, 2022 |
Oct 28, 2022 |
AMS3 |
Gen2 |
n/a |
n/a |
n/a |
LON1 |
legacy |
Nov 4, 2022 |
Dec 8, 2022 |
Jan 28, 2023 |
LON2 |
Gen2 |
n/a |
n/a |
n/a |
FRA1 |
legacy |
Nov 4, 2022 |
Dec 8, 2022 |
Jan 28, 2023 |
FRA2 |
Gen2 |
n/a |
n/a |
n/a |
SYD1 |
legacy |
Nov 11, 2022 |
Dec 8, 2022 |
Jan 28, 2023 |
SYD2 |
Gen2 |
n/a |
n/a |
n/a |
These dates may change; please visit this page often for the latest schedules. Private Server customers can inquire about platform refreshes by opening a support ticket.
Migration Limitations
Cron tasks and files outside webroot are not automatically migrated and must be manually moved. Please open a ticket with MODX Cloud support for assistance with this.
You can migrate from any location to any Gen2 platform, but you may not move back to legacy platforms.
How to Migrate a Site
TL;DR … press the “Migrate…” button to start moving your site to a newer, faster, better platform without downtime, risk, or hassle.
Migrations for all but large sites usually take just a few minutes. Learn more about how to migrate sites and what to expect in our KB article, or open a ticket for help.